Effective Date: [19 July 2025]
Last Updated: [19 July 2025]
Welcome to Giftoy.in. By using our website or placing an order, you agree to follow the terms and conditions outlined below. Please read them carefully before using our services.
1. Overview
Giftoy.in is an online store offering customized gift hampers, including chocolates, photo frames, and more. These products are handcrafted and made-to-order as per customer requirements.
2. Use of Website
- You must be at least 18 years old or use the site under parental guidance.
- You agree not to misuse the site or its content.
- You may not copy, sell, or exploit any portion of the site without written permission.
3. Orders & Payments
- All prices are listed in INR (₹) and include applicable taxes.
- Full payment must be made while placing the order.
- Customized products are created only after successful payment.
4. Personalization Content
- You are responsible for providing correct text, images, or names for customization.
- We do not edit, proofread, or verify submitted content.
- Offensive, illegal, or copyrighted images/names will not be accepted.
5. Delivery
- Orders are typically delivered within 3–7 business days, depending on location.
- Delays due to courier partners, festivals, or natural events are beyond our control.
- Delivery tracking will be provided once shipped.
6. Returns & Refunds
- Personalized products are non-returnable unless damaged or incorrect.
- Please read our Return & Refund Policy for complete details.
7. Cancellation Policy
- Orders cannot be canceled once processing has begun.
- Cancellation requests within 1 hour of placing the order may be accepted based on status.
8. Intellectual Property
- All images, text, graphics, and logos on Giftoy.in are owned by us and protected by law.
- You may not reuse any content without written consent.
9. Limitation of Liability
We are not responsible for:
- Losses due to wrong delivery address provided by the customer
- Damage caused during shipping (unless covered under our return policy)
- Any indirect or accidental damages
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be updated on this page. Continued use of the site means you accept those changes.
11. Contact Us
For questions or support, please contact:
📧 giftoy.help@gmail.com
Instagram: @giftoy.in
